Customer Acquisition Specialist (Telesales) at Hempawa Consult Limited - 2 Openings

Hempawa Consult is a multidisciplinary advisory firm dedicated to delivering innovative and impact-driven solutions across business development, strategy, talent acquisition, and project execution. We serve as a strategic partner to startups, NGOs, public institutions, and private enterprises—helping them scale, transform, and achieve sustainable growth.

Our services span recruitment, capacity building, youth empowerment, ecosystem development, and consulting for emerging industries like fintech and education. With a strong focus on inclusion, innovation, and measurable outcomes, Hempawa bridges local insight with global thinking to drive real change across Africa.

We are recruiting to fill the position below:

Job Title: Customer Acquisition Specialist (Telesales)

Locations: Abuja (FCT) and Lagos

About the Role

• Hempawa Consult is recruiting on behalf of a fast-growing fintech client seeking a highly motivated and results-driven Customer Acquisition Specialist (Telesales).
• The ideal candidate will be responsible for engaging prospective customers, articulating the value of our client’s solutions, and converting leads into loyal users.

Key Responsibilities

• Initiate contact with potential customers via phone calls, SMS, and messaging platforms to introduce and promote fintech services.
• Clearly communicate the benefits and features of the products in relation to identified customer needs.
• Guide interested prospects through the sign-up and onboarding process with professionalism and clarity.
• Maintain consistent follow-up with leads using CRM tools to track interactions and conversions.
• Achieve and exceed weekly and monthly targets for customer acquisition and conversion rates.
• Collaborate closely with internal marketing and product teams to align outreach messaging and ensure a seamless customer journey.
• Collect and relay customer feedback to support continuous product and service improvement.

Qualifications & Skills

• Minimum of 1–2 years’ experience in telesales, customer acquisition, or a similar role (preferably within the fintech or tech space).
• Excellent communication and persuasive selling skills.
• Ability to manage multiple leads efficiently and maintain high follow-up standards.
• Proficient in CRM software and customer engagement tools.
• Goal-oriented with a passion for customer satisfaction and results.

Why Join Us

• This is an opportunity to work at the frontlines of fintech innovation, contributing to financial access and empowerment. If you’re a dynamic communicator who thrives on exceeding targets and building customer relationships, we’d love to hear from you.

Application Closing Date
10th May, 2025.