Branch Manager at Excel and Grace Consulting

Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.

We are recruiting to fill the position below:

Job Title: Branch Manager

Location: Jabi, Abuja (FCT)
Employment Type: Full-time
Industry: Hospitality

Key Responsibilities

• Supervise daily operations, ensuring smooth service delivery across all departments.
• Manage staff scheduling, training, and performance to maintain high service standards.
• Oversee customer service to ensure guest satisfaction and handle any complaints or issues promptly.
• Monitor branch expenses, inventory, and supplies to control costs and support profitability.
• Ensure compliance with health, safety, and company policies at all times.
• Generate daily/weekly reports on sales, customer feedback, and operational activities.
• Coordinate with head office and other departments for support and reporting.

Requirements

• OND/HND/Bachelor’s Degree in Hospitality Management, Business Administration, or related field.
• Minimum of 3 years’ experience in a supervisory or management role within the hospitality industry.
• Strong leadership, interpersonal, and communication skills.
• Ability to work under pressure and manage a dynamic team effectively.
• Basic understanding of financial reports and inventory control.
• Proficiency in Microsoft Office and hospitality software is an advantage.

Salary
N200,000 Monthly.

Application Closing Date
30th May, 2025.