AB Miorofinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance (AG) with its Head office in Berlin, Germany. The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. it has been spreading out to other countries across the globe rapidly.
We seek to recruit highly motivated professionals to join our exceptional team of more than 900 young and dynamic professionals. Having the support of a successful global network, we offer an opportunity to make an impact. Applicants willing to join our team must show enthusiasm in:
- Finding solutions in changing circumstances
- Contributing positively to an international team
- Providing excellent services
We are currently recruiting the vacant position below:
Job Title: E-Channels Officer
Location: Lagos
Main Tasks
- Support the smooth operations of electronic channels and Recommend enhancements in current processes to improve the quality and efficiency
- Daily monitoring of conflicts and their resolution. Support the day-to-day reconciliation of the e-channel transactions
- Support the daily sales of the e-channels regarding registering of new clients and activity rates as well as monitors the target achievements
- Support the e-channel comparison with competitor offering on services, promotions and special offerings on e-channels and update Managers
- Support User Acceptance Test and pilot implementation
- Team member of Process re-engineering activities
- Present oral and written reports to the team coordinator or supervisor
- Coordinate with users to determine the business needs for automation, evaluate business requirements and present the same to in a non-technical manner
- Coordinate with other IT units to conduct a system acceptance test prior to release on production
- Ensure adequate training is provided to users and that they are able to clearly understand the benefits of system/process change
- Follow Standard Operating Procedures in Operations. Monitor the processes and their results to avoid issues
Qualifications and Requirements
- Minimum educational qualification of B.Sc. / HND
- Minimum of 2 years Banking experience
- Hands on experience in e-banking / e-commerce product development
- Experience in payment channel implementation and/or operations
- In-depth knowledge and application of Mobile Banking/ATMs/ IVR/Web Management/Internet Banking system
- In-depth Knowledge of microfinance banking in Nigeria
Application Closing Date
24th November, 2015.
How to Apply
Interested and qualified candidates should forward their CV's and Applications as an attachment to:
[email protected] using the Job title as the subject of the email. Failure to comply would disqualified your application.
Note: Only shortlisted candidates will be contacted.