IBM has played a vital role in Nigeria's development since our first Nigerian client in 1961. From opening an IBM education centre to our more recent collaboration with the government of Cross River State, IBM has remained dedicated to helping drive Nigeria's development. We will continue to partner with Nigerian corporations and the government to drive a brighter future for Nigeria and Nigerians.
International Business Machine (IBM) is recruiting to fill the below position:
Job Title: Telecommunication Business Operations Specialist
Job ID : GTS-0530173
Job type: Full-time Regular
Job role: Database Administrator
Job Description
- Consulting to other Business Units on Billing and Customer care applications
- Ensure solutions at all times meet business current and further needs and conforms to IBM standards.
- Management and Implementation of Billing and Customer care solutions
- Ensuring that business critical Billing system and other related Billing applications are 99.99% available continuously.
- Design, manage and maintain Business Continuity Planning, Disaster Recovery Planning, Capacity planning and procedures for responsible systems/applications.
- Ensure systems and data integrity at all times.
- Work with functional staff to ensure quality and expectations for standards are met
- Advise management on technological developments in Billing and any other relevant trends.
- Implementation support for Billing and Customer Care Systems
- Serve as a central point of contact for Billing and Customer Care applications in IT.
- Ensure System and applications are compliant with IT policies and standards.
- Ensure reporting are accurate and timely
- Ensure that Billing and Customer care Systems are developed to Standards required for business effectiveness and agility.
- Ensure all these Applications and Billing solutions are documented (processes, policies & procedures) and updated at all times.
- Ensure all these Applications and billing solutions are alert, dynamic as regards Business requirements.
- Optimal use and re-use of IT Investment/minimizing duplication
Requirements
- Bachelor's Degree
- At least 6 years experience in SDLC and Application Support
- At least 6 years experience in ITIL and Microsoft Office
- At least 6 years experience in Reporting and Project Management
- English: Fluent
Prefered
- Information Technology
- At least 7 years experience in SDLC and Application Support
- At least 7 years experience in ITIL and Microsoft Office
- At least 7 years experience in Reporting and Project Management
Application Closing Date
4th November, 2012
How To Apply
Interested and qualified candidates should: