Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.
We are recruiting to fill the position of:
Job Title: Operation Report Manager
Location: Lagos
Job Purpose
- The roleholder will be responsible for the delivery of revenue targets from the corporate and money transfer portfolios through partner acquisition, relationship management, implementation of pre and post launch BTL/ATL activities across Opcos, development and implementation of retail recruitment and management strategies for Active Merchants, Billers and Bulk Pay Customers.
Key Accountabilities
- Achievement of the desired revenue from Bill payment transactions across Nigeria
- Engage corporate partners with regional presence to accept mobile money as a means of payment in retail/ outlets across Nigeria
- Acquire new partners to increase transactional revenues.
- Develop programs that will educate customers on new and existing Bill Payment partners.
- Propose new service to enhance mobile money ecosystem to help Opco achieve target revenues.
- Coordinate with operations and technical teams to ensure timely integration/rollout of Corporate partners.
- Analyze partner needs to provide innovate solutions.
- Relationship management and partner satisfaction attainment.
- Ensure that results achieved exceed targets set on the budget for each revenue bucket.
- Achievement of the desired revenue from Bulk payment transactions
- Work with regional teams to acquire new partners to increase transactional revenues.
- Develop programs that will educate customers on new and existing Bulk Payment partners..
- Coordinate with operations and technical teams to ensure timely rollout of Bulk Payment partners.
- Analyze partner needs to provide innovate solutions.
- Relationship management and partner satisfaction attainment.
- Manage team results so as exceed targets set on the budgets for each revenue bucket..
- Achievement of the desired revenue from Business to Business transactions
- Acquire new partners to increase transactional revenues.
- Develop programs that will educate customers on new and existing Business to Business Payment partners together with regional team.
- Grow Merchant Base to be the most preferred payment solution with width & depth of distribution.
- Grow Active Master Agent and Agent Base via tactical programmes linking Agents to Billers, Merchants and Bulk Pay Customers for seamless cash-in & cash-out transactions.
- Achievement of the desired revenue from Business to Business transactions
- Support Help Opco to acquire new partners to increase transactional revenues.
- Develop programs to educate customers on new and existing Mobile Banking services.
Educational Qualifications & Functional / Technical Skills
- A Bachelors in Business Administration, Entrepreneurship, Commerce or a related discipline.
- Masters in Business Administration will be an added advantage.
Relevant Experience
- At least eight (8) years of experience in Sales/Marketing
- At least 4 years of experience in a financial institution and or telecommunications industry
- Ability to negotiate for business at C-level executives
- Personal initiative and ability to work independently, focus on priorities, monitor and evaluate progress and to meet deadlines
- Excellent oral and written communication and good presentation skills
- Ability to develop and maintain networks
- A high degree of integrity and the ability to deal with confidential information is required.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online