Wine Shop Supervisor at Excel and Grace Consulting

Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.

We are recruiting to fill the position below:

Job Title: Wine Shop Supervisor 

Location: GRA, Port Harcourt - Rivers
Employment Type: Fulltime
Industry: Hospitality / Retail

Job Summary

• We are seeking a knowledgeable and customer-focused Wine Shop Supervisor to manage the daily operations of our premium wine shop in GRA, Port Harcourt.
• The ideal candidate should have a passion for wines and spirits, excellent customer service skills, and the ability to lead a retail team to meet sales and service targets.

Key Responsibilities

• Supervise and coordinate all retail activities within the wine shop
• Provide expert guidance to customers on wine selections, pairings, and recommendations
• Maintain inventory levels, process stock orders, and ensure proper storage of wines
• Oversee visual merchandising and ensure a clean, organized, and attractive shop environment
• Train and manage retail staff to deliver excellent customer service
• Monitor daily sales, cash handling, and prepare performance reports
• Plan and execute wine tasting events and promotional activities
• Ensure compliance with all licensing laws and safety standards
• Resolve customer inquiries and complaints promptly and professionally
• Stay updated on wine trends, new arrivals, and industry developments

Requirements

• Minimum of OND/HND/B.Sc. in Hospitality, Business, or a related field
• Prior experience in retail management, hospitality, or a wine-related role
• Strong knowledge of wines, spirits, and related products (WSET certification is an advantage)
• Excellent communication, interpersonal, and sales skills
• Strong leadership and team coordination abilities
• Ability to use POS systems and manage inventory software
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive monthly salary: N200,000 - N250,000 per month 
• Opportunities for wine education and certifications
• Performance incentives and professional growth opportunities
• Supportive and vibrant work environment.

Application Closing Date
14th August, 2025.