Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is recruiting for the below position of:
Job Title: Specialist.Vendor and Contract Management
Location: Abuja,NG
Job Summary
- Handle vendor management and contract execution to support performance and enable achievement of Network Operations objectives
- Ensure that all vendors provide contracted commitments and perform against operational Service Level Agreements (SLAs)
Principal Functions
- Monitor vendor performance against evaluation criteria defined within contracts
- Provide oversight for Etisalat Nigeria contracts Scopes of Work (SOWs)/ Service Level Agreements (SLAs) and design documents to evaluate and monitor vendors compliance with contracts
- Ensure vendors provide service and support as outlined in the Managed Service contract terms so as to achieve performance goals
- Collaborate with key vendor personnel to promote continuous process improvement
- Provide feedback on contracts deliverables and recommend actions according to contractual obligations and penalty clauses
- Maintain strong relationships between vendors and Etisalat Nigeria internal stakeholders to ensure goal alignment, flexibility and productivity of vendors
- Collaborate with vendors to deliver on-the-job training required to enhance Etisalat Nigeria team competencies
- Perform any other duties as assigned by the Director-Network Operations
Educational Requirements
- Bachelor s/ HND in Electrical and Electronic Engineering, Computer Engineering, or any other relevant discipline
Experience,Skills & Competencies
- At least three (3) years directly relevant post-NYSC work experience in the telecoms business environment
- Ideal candidate must be able to demonstrate:
- Very strong background in contract management, preferably with telecoms vendors and/ or operators
- Excellent analytical skills
- Excellent inter-personal skills, including ability to work across complex cross-functional teams
- Ability to drive change and deliver measurable results
Application Closing Date
15th November, 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online
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