Skill Enhancement Centre (SENCE) Limited - We are a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value-added and convenient services in a friendly atmosphere.
We are recruiting to fill the position below:
Job Title: Technical Manager
Location: Lagos
Job type: Full time
Roles and Responsibilities
The objectives of the Technical department are to:
- Ensure proper installation and maintenance of generators sold by Company Ltd
- Ensure quality service delivery of all maintenance contracts held by the company
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Key Tasks:
- Maintenance and Installation
- Install and maintain all generators sold by Company
- Plan and direct the installation, testing, operation, maintenance, and repair of facilities and equipment.
- Provides maintenance services that will generate referrals for new maintenance contracts
Technical Support:
- Providing pre-sales technical assistance and product education, and after-sales support services
- Making technical presentations and demonstrating how a product meets client needs
- Manages technical resources to ensure they are within budget and project schedule
Project Management:
- Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities.
- Analyze technology, resource needs, and market demand, to plan and assess the feasibility of projects
- Confer with management and marketing staff to discuss project specifications and procedures.
- Tracking projects, Conducting performance reviews
Customer Relationship Management:
- Developing long-term relationships with clients through managing and interpreting their requirements;
- Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
Marketing and Sales Support:
- Calculating client quotations and administering client accounts
- Meeting regular After-sales targets
- Supporting marketing activities by attending trade shows, conferences and other marketing events
- Liaising with other members of the sales team and other technical experts;
Human Resources Management Support:
- Assist HR Manager to recruit employees; assign, direct, and evaluate their work; and oversee the development and maintenance of staff competence
- Scheduling staff assignments
- Providing training and producing support material for team members.
Report Generation:
- Preparing reports for Management
- Preparing monthly budget of engineering supply needs and provide a copy to technical support and management.
- Preparing a daily report on service jobs done and provide in quadruplicates to technical support, finance and admin and sales.
- Prepare a weekly report on utilization of engineering staff hours.
- Preparing weekly reports comparing target stated above to actual jobs done.
Miscellaneous:
- Undertake such other duties and responsibilities of an equivalent nature as from time to time may be required, in consultation with Management
- Work and attend evening and weekend events and meetings as related to the duties of the post as agreed with Management.
Qualifications
Skill Set:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience
- Candidate should have a University degree/HND in Electrical/Electronics/Power Engineering or Mechanical Engineering from a reputable institution.
- A Masters degree and/or NSE certification will be an added advantage. A minimum of 8 years relevant experience is required, 3 of which must have been in Management level
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Good numeric and analytical abilities
- Knowledge of the use of Autocard
- Computer skills
- Good oral and written communication skills
- Good interpersonal skills
- Demonstrate attention to detail
- Ability to work under pressure and deliver results
- Report Writing - Write reports to the Managing Director on a Monthly basis
Work experience:
- A minimum of 7 years experience 3 of which should be in a managerial capacity
Salary
Attractive.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online