Regional Manager (POS Agent Support) at Palmpay Limited - Lagos

PalmPayis a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Regional Manager (POS Agent Support)

Location: Lagos
Department: Sales
Reports to: Zonal Manager (POS)

Role Overview
Contractor shall work as a Regional Manager to carry out the following responsibilities:

• The RM makes decisions through company policies to promote its business standard in line with work ethics.
• RM assigns daily tasks to BDs and ensure the Job is done in line with our business policies.
• RM also oversees the ASOs and other business operation within the cities and ensures all walk in agents are attended to.
• RM work with other department like IV/warehouse and sales teams to ensure all pos under aftersales are stored back to warehouse and maintain compliance to our business rules.
• Manage assigned projects and program components to deliver services in accordance with established objectives.

Key Qualifications
Education & Experience:

• Bachelor's Degree in Business Administration or any other related discipline.  
• A minimum of 4 years' experience in a Fintech Industry.
• Experience as a POS Support is an added advantage.

Skills & Competencies:

• Strong facilitation, coaching, and presentation skills.
• Ability to assess training needs and translate them into impactful learning programs.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong project management and organizational abilities.

Application Closing Date
Not Specified.