Front Desk Officer (NYSC) at Mkobo Microfinance Bank Limited

MKOBO is a fully licensed Microfinance bank by the Central Bank of Nigeria (CBN) in Lagos, Nigeria. MKOBO was conceived to help solve consumers’ need for access to short-term emergency credit. Our goal is to provide access to short-term unsecured loans, which is easily accessible. We cater to the demography currently undeserved by the Commercial banks in our aim to help increase the financial inclusion of the Nigerian population.

We are recruiting to fill the position below:

Job Title: Front Desk Officer (NYSC)

Location: Lagos
Job Type: Full-time

Description

• The role involves managing front desk operations, providing basic customer service support, and ensuring smooth day-to-day administrative activities.
• The officer is responsible for creating a welcoming atmosphere, directing customer inquiries appropriately, and supporting internal teams with clerical and operational tasks.

Responsibilities

• Greet and welcome clients and visitors in a professional and courteous manner.
• Direct clients to appropriate departments or officers based on their needs.
• Maintain a clean, organized, and welcoming reception area.
• Receive and log incoming correspondence and deliveries.
• Provide basic information about bank services and products.
• Support customer service officers in handling client documentation and filing.
• Assist with data entry, photocopying, scanning, and general clerical duties.
• Maintain confidentiality and comply with all bank policies and procedures.

Requirements

• Currently serving NYSC corps member.
• HND / BSc in any discipline (Business Administration, Banking & Finance, or related fields preferred).
• Excellent communication and interpersonal skills.
• Strong customer service orientation and professional appearance.
• Basic computer proficiency (Zoho Workplace).
• Ability to stay organized and manage multiple tasks efficiently.
• High level of integrity and attention to detail.

Application Closing Date
31st October, 2025.