Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is recruiting to fill the below position:
Job Title: Specialist - Alternate Channel
Location: Lagos,NG
Job Summary
- Monitor implementation of the Alternate Channel strategy (including DAC Direct Alternate Channel - and DAL Dealer Activation Line), centrally manage Trade Key Account (TKA) partners and support regional Alternate Channels teams in achievement of revenue goals on all products, in particular, electronic airtime (E-TopUp)
Job Responsibilities
1.) Strategy Development and Implementation:
- Analyze current sales trends to determine required intervention schemes and initiatives for Alternate Channel DAC outlets, MPoS and TKAs
- Prepare Alternate Channel motivations and memos
- Conduct quarterly trade visits to sales regions, DAC outlets, MPoS and TKAs
- Generate weekly and monthly reports on ongoing sales initiatives
- Monitor and ensure E-TopUp purchases across sales regions by other channels and agents Field Sales Officers (FSOs), Sales Canvassers, Commercial Telephone Operators (CTOs), Trade Agents, etc
- Monitor competition activities
2.) Account Management:
- Manage and review TKA performance, policies, processes and incentives
- Identify gaps and organize training, meetings and conferences for TKAs and Virtual Airtime Distribution (VAD) partners
- Monitor implementation of TKA strategy, promos and activities
- Ensure regional teams adhere to policies and processes while achieving targets
3.) Training:
- Prepare training slides for TKAs/ DAC outlets on new initiatives
- Organize Train-the-Trainer sessions for regional Alternate Channel staff in conjunction with the Sales Support team
- Co-ordinate activities for Alternate Channel meetings and conferences
4.) DAC/ DAL Management:
- Generate weekly and monthly reports on DAC outlets and MPoS sales activities
- Issue complimentary lines to newly appointed TKAs, DAC outlets and MPoS and prepare monthly airtime crediting schedules
- Develop monthly DAC signage incentive payment template
- Monitor DAL activations by Distribution Partners (DPs) and ensure timely payment of all incentives
5.) Performance Management:
- Centrally manage contract administration for TKAs, DAC outlets and MPoS
- Co-ordinate with Legal, Finance and Regional Sales teams to execute terminate process for under-performing TKAs
- Review Alternate Channel manuals, policies and processes as and when required
Requirements
- First degree
- Between three (3) and five (5) years directly relevant post-NYSC Sales experience, with at least most recent two (2) years in a telecoms business environment
- Ideal candidate must be able to demonstrate: Strong channel management experience, Excellent business writing, communication and reporting skills, Proficiency in MS Office including Word and Excel
Application Closing Date
9th December, 2012
Method of Application
Interested and qualified candidates should:
Click here to apply online
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Specialist - Alternate Channel