Telesales Agent at DataVance LLC

DataVance LLC is a fast face company that provides technology iinclusive solutions.

We are recruiting to fill the position below:

Job Title: Telesales Agent

Location: Lagos
Employment Type: Full-time

Job Summary

• The Telesales Agent is responsible for making outbound calls to prospective and existing customers to promote products/services, generate leads, close sales, and meet assigned revenue targets.
• The role requires strong persuasive skills, excellent communication abilities, and consistent follow-through to ensure customer satisfaction and repeat business.

Key Responsibilities

• Make high-volume outbound calls to sell products/services to potential customers.
• Receive inbound calls, handle inquiries, and convert them into sales opportunities.
• Follow up on leads generated through marketing campaigns, referrals, or online channels.
• Persuade customers by explaining product benefits and addressing objections professionally.
• Customer Engagement & Relationship Building:
• Maintain a polite, confident, and professional phone manner at all times.
• Understand customer needs and recommend suitable products/services.
• Build and maintain positive customer relationships to encourage repeat patronage.
• Up-sell and cross-sell where applicable.
• Meet or exceed daily, weekly, and monthly sales targets.
• Track personal performance and continuously improve call-to-sale conversion rates.
• Maintain accurate logs of all calls, leads, and sales in the CRM system.
• Maintain up-to-date product knowledge to ensure accurate information delivery.
• Prepare daily or weekly performance reports as required by management.
• Comply with company policies, telephone etiquette standards, and sales guidelines.

Requirements

• OND / HND / BSc Degree in any related field.
• 2–3 years of experience in telesales, telemarketing, customer service, or related roles experience in Nigerian fintech, telecom or banking.
• Excellent verbal communication skills with a clear, articulate phone voice.
• Strong persuasion and negotiation abilities.
• Good knowledge of sales techniques and the Nigerian customer market.
• Proficiency in CRM systems and basic computer applications.
• Strong multitasking, time management, and organizational skills.
• Results-driven and target-oriented.
• Customer-focused with good listening skills.
• Ability to work effectively in a fast-paced environment.

Application Closing Date
31st January, 2026.