Customer Service Officer at Modern Lottery

Posted on Fri 02nd Jan, 2026 - www.hotnigerianjobs.com --- (0 comments)

Modern Lottery is a lottery and gaming company which is into the number lottery game. It is a company that just come into Nigeria and has been in existence in Cambodia before coming to Africa.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikeja, Allen, Lagos
Employment Type: Full-time

Job Summary

  • Serves as the first point of contact for customers, providing assistance, resolving issues, and delivering a positive customer experience.

Key Responsibilities

  • Attend to customer inquiries in person, via phone, email, or social media.
  • Provide accurate information about company products/services.
  • Resolve complaints professionally and escalate issues when needed.
  • Maintain customer records and update databases.
  • Ensure a positive and friendly customer experience.
  • Prepare daily or weekly customer service reports.

Skills & Requirements

  • Strong communication and interpersonal skills.
  • Ability to handle pressure and remain calm.
  • Good problem-solving skills.
  • Computer literacy (Microsoft Office, email systems).
  • Customer-oriented attitude.

Application Closing Date
2nd February, 2026.

Sorry, this listing is no longer open.