Customer Service Executive at Otálẹ̀nù Lagos

Otálẹ̀nù Lagos is a refined dining destination where Nigerian flavors are reimagined with elegance and precision. Rooted in culture and elevated by contemporary technique, we offer an intimate experience that celebrates taste, artistry, and exceptional hospitality in the heart of Lagos.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Victoria Island, Lagos
Employment Type: Full-time

Summary

• The Customer Service Executive is responsible for delivering a refined and memorable guest experience.
• This role serves as the first point of contact for guests, ensuring every interaction reflects the elegance, warmth, and excellence of the Otálẹ̀nù Lagos brand.

Key Responsibilities

• Welcome and attend to guests with professionalism and poise
• Manage reservations, inquiries, and guest feedback efficiently
• Handle guest concerns promptly, ensuring satisfaction and resolution
• Maintain clear communication with service and management teams
• Uphold brand standards, presentation, and service excellence at all times.

Requirements

• Interested candidates should possess an OND / HND / Bachelor`s / MBA Degree
• Previous experience in customer service or hospitality (fine dining is an advantage)
• Excellent communication and interpersonal skills
• Calm, polished, and solution-oriented demeanor
• Strong attention to detail and professionalism
• Ability to work flexible hours, including weekends.

Salary
N70,000 monthly.

Application Closing Date
28th February, 2026.