GIG Mobility (formerly God is Good Motors) isa Nigerian tech-driven transport company revolutionizing African mobility with digital booking, real-time tracking, and premium travel solutions like buses and flights, focusing on safety, innovation, and convenience with a large network across Nigeria and Ghana. They offer end-to-end travel experiences, including entertainment, bill payments, and logistics, aiming to make travel hassle-free and provide earning opportunities, evolving from traditional bus services to a modern, tech-focused mobility platform.
We are recruiting to fill the position below:
Job Title: Tour Specialist
Location: Lagos
Employment Type: Full-time
Key Responsibilities
Planning and Designing Travel:
- Collaborates with clients to understand their travel needs, preferences, and budget.
- Develops customized travel itineraries, considering factors like destinations, activities, and transportation.
- Researches and recommends suitable accommodations, tours, and activities based on client needs.
- Make at least three (3) tourism plans for clients in a quarter.
Booking and Management:
- Books flights, hotels, transportation, and tour packages through various vendors.
- Manages client itineraries, including reservations, payments, and cancellations.
- Provides clients with travel documents, such as flight tickets, hotel confirmations, and visa information.
Customer Service and Sales:
- Handles client inquiries, provides advice, and addresses any concerns or issues during the trip.
- Promotes and sells travel packages and additional services, such as travel insurance.
- Maintains strong relationships with clients to ensure customer satisfaction.
Professional Development:
- Stays updated on industry trends, travel regulations, and new destinations.
- May attend travel trade shows and workshops.
Qualifications
- Interested candidates should possess a Bachelor's Degree with 3 years experience.