Customer Satisfaction Representative (Sales of Frozen Chicken) at natnudO Foods - 3 Openings

natnudO has been revolutionizing the poultry industry for over 10 years. We are committed to meeting and exceeding the Nigerian market’s demand for high-quality animal protein.

We provide a full range of high-quality, tasty animal protein products to satisfy our growing market. Our products offer great value for money while strictly following global best practices for food processing. We maintain a high level of organizational excellence in all aspects of our business, from production to distribution, until the products get to our esteemed consumers. Every product is carefully processed and packaged according to the highest global health standards. All our products are NAFDAC and SON certified. natnudO Foods is growing to provide a diverse range of protein products for all our customers.

We are recruiting to fill the position below:

Job Title: Customer Satisfaction Representative (Sales of Frozen Chicken)

Locations: Abuja, Port Harcourt - Rivers and Kano
Employment Type: Full-time

Job Purpose

• To drive the sales of frozen chicken and table eggs to wholesalers, retailers, restaurants, hotels, and market distributors within the assigned city.
• The role requires knowledge of cold-chain sales, strong negotiation skills, and the ability to work under pressure in a fast-paced FMCG environment.

Key Responsibilities

• Actively prospect for new customers and close sales for frozen chicken and eggs.
• Maintain and grow sales with existing customers (retailers, hotels, food vendors, cold room operators).
• Ensure visibility of natnudO products in key wet markets and retail outlets.
• Achieve daily, weekly, and monthly sales targets.
• Work with depot/distribution teams to ensure prompt delivery of customer orders.
• Collect and report market intelligence (pricing, competitor activity, customer feedback).
• Reconcile cash or transfer payments and submit accurate sales reports daily.
• Educate customers on product handling, storage, and benefits.
• Escalate customer complaints or order challenges quickly and ensure follow-up.

KPIs

• Sales target achievement
• New customers onboarded
• Customer retention rate
• Daily remittance accuracy
• Market coverage efficiency.

Requirements

• HND/B.Sc. in Business, Marketing, Agriculture, or related discipline.
• At least 2 years of field sales experience, preferably in FMCG or frozen foods.
• Must be familiar with cold-chain sales (frozen chicken, fish, meat, or ice cream).
• Strong selling, negotiation, and customer relationship skills.
• Must reside in Lagos or Port Harcourt and be willing to move around the city daily.
• Ability to meet targets and work with little supervision.

Application Closing Date
31st March, 2026.