Sweet Sensations Confectionery Limited is a reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team.
We are recruiting to fill the position below:
Job Title: E-Commerce Manager
Location: Lagos
Employment Type: Full-time
Job Description
- A reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team.
- The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams.
Key Responsibilities
- Manage end-to-end operations for all e-commerce and delivery platforms
- Monitor daily/weekly sales, order volume, and delivery performance
- Resolve platform complaints and ensure efficient order fulfillment
- Track key metrics (AOV, conversion rate, cancellations, delivery completion)
- Work with platform partners to resolve issues and negotiate promotions
- Conduct outlet visits to assess e-commerce processes and compliance
- Lead and supervise e-commerce staff, schedules, and training
- Provide regular performance reports and insights to management
- Improve customer experience and address recurring issues
- Oversee last-mile logistics and rider performance
Requirements
- Bachelor’s degree in Marketing, Business, or related field
- Strong experience managing e-commerce or digital operations
- Excellent analytical, reporting, and problem-solving skills
- Ability to lead teams and manage multiple platforms
- Strong communication and cross-functional coordination
Application Closing Date
Not Specified.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/851458/ecommerce-manager-at-sweet-sensations-confectioner.html