Team Lead, Centre of Excellence at Stanbic IBTC Bank - Lagos

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Team Lead, Centre of Excellence

Job Ref ID: 80448645A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• To lead and manage the end-to-end lifecycle of Enterprise Transformational Programs—including Salesforce, RPA, Artificial Intelligence, and Document Management Systems (DMS).
• The role ensures these technologies are strategically aligned to business goals through expert application of Business Analysis, Agile Product Management, and Change Management to drive operational efficiency across all Stanbic IBTC Insurance and Asset Management entities.

Qualifications

• B.Sc/ B.Tech/ B.Eng (Second Class Upper).

Certifications Required: 

• Ranger/Administrator/Business Analyst Certification
• Robotic Process Automation (RPA) Trainings & Certifications
• Business Analysis Trainings & Certifications
• Project Management and/or Product Management Trainings & Certifications
• Lean Six Sigma (Green /Black Belt) Trainings & Certifications
• AI/Machine Learning Foundations or Cloud Certifications (Azure/AWS) (will be an advantage).

Experience Required
3 - 5 years experience in:

• Business analysis and Project management is required.
• Managing projects that drive process improvements and software solutions. This includes expertise in leading initiatives related to - Salesforce platform implementations, UiPath-based Robotic Process Automation (RPA) deployments, Development of custom Core and CRM systems, Document Management System, etc.
• Managing engagements with Cross-functional teams and stakeholders at various levels during the implementation of robust business solutions.
• Management of complex operations, ideally within the financial service sector.
• A basic understanding in applying Continuous Improvement methodologies is required.

Additional Information
Behavioural Competencies:

• Strong customer focus and service orientation
• Creative, analytical with good problem solving skills
• Ability to manage ambiguity
• Excellent interpersonal and communication skills (across the business)
• Self-driven, values based, innovative, independent adaptive and results orientated person
• High emotional intelligence.

Technical Competencies:

• Analytical & Statistical skills
• Stakeholder Management
• Communication
• Risk identification and assessment skills
• Business Analysis & Project management
• Ability to analyse trends and make forecasts.

Application Closing Date
Not Specified.