Lavita Group is a fast-growing and innovative organization dedicated to excellence in service delivery and sustainable growth. We operate across multiple sectors, providing top-quality solutions that meet global standards. Our team is driven by integrity, innovation, and a passion for excellence.
Job Objectives
- The Head of Downstream Operations is responsible for overseeing the operational, technical, safety, and commercial performance of all Kachy Petroleum & Gas Limited’s downstream service stations, including Fuel (PMS, AGO, DPK), CNG stations, LPG filling plants, and hybrid multi‑energy stations.
- The role ensures operational excellence, safety compliance, revenue growth, customer satisfaction, and coordinated management across all downstream locations.
Responsibilties
Operations Leadership & Oversight:
- Lead and supervise all downstream stations—fuel, CNG, LPG, and hybrid energy sites.
- Ensure stations operate with maximum efficiency, safety, and profitability.
- Manage station managers, pump attendants, cashiers, conversion technicians, and LPG operators.
- Implement and enforce Standard Operating Procedures (SOPs).
Fuel Station Management:
- Oversee fuel product ordering, stock management, and pump calibration.
- Monitor sales volumes, pump performance, and reconciliation processes.
- Ensure fuel quality, tank management, and equipment readiness.
- Resolve operational challenges such as shortages and equipment failures.
CNG Operations & Conversion Centre Management:
- Oversee CNG filling station operations, compressors, dispensers, and safety systems.
- Supervise CNG conversion workshop teams.
- Manage CNG pressure levels, quality control, and maintenance schedules.
- Ensure compliance with Pi-CNG, NMDPRA, SON, and OEM guidelines.
LPG Filling Plant Management:
- Manage LPG filling operations, digital scales, cylinder integrity, and bottling processes.
- Oversee distribution schedules and home/industrial delivery.
- Enforce safety protocols for LPG handling and firefighting readiness.
- Ensure equipment maintenance including pumps, compressors, tanks, and pipelines.
Financial & Commercial Performance:
- Monitor P&L for each station and track margins, revenues, and operating costs.
- Review daily sales reports and stock variances.
- Drive customer experience improvement and sales expansion strategies.
- Ensure proper cash handling, POS reconciliation, and bank lodgments.
Regulatory Compliance & Safety:
- Ensure compliance with NMDPRA, SON, DPR/NUPRC, Pi-CNG, environmental boards, and state regulatory authorities.
- Conduct safety audits, HSE briefings, and compliance repairs.
- Implement robust safety measures for fuel, CNG, LPG, and hybrid operations.
Infrastructure, Engineering & Asset Management:
- Maintain pumps, compressors, generators, CNG skids, LPG compressors, tanks, and retail shop assets.
- Ensure operational readiness and timely resolution of faults.
- Support construction, expansion, and upgrade of new/existing stations.
Staff Leadership & Human Capital Management:
- Supervise station personnel across all downstream sites.
- Implement training programs and performance evaluations.
- Ensure professional conduct, accountability, and operational discipline.
Reporting & Strategic Support:
- Prepare weekly and monthly downstream performance reports.
- Propose expansion strategies for new stations.
- Advise management on pricing, supply risks, and market trends.
Performance Expectations
- High station uptime and operational efficiency.
- Revenue growth and improved customer satisfaction.
- Zero safety incidents and full regulatory compliance.
- Accurate reconciliation and reduced losses.
- Operational synergy across fuel, CNG, and LPG divisions.
Qualification & Experience
- Bachelor’s Degree in Engineering, Energy Management, Operations, Business Administration, or related fields
- 7 - 10 years proven experience in downstream operations.
- Experience managing multi‑station fuel, CNG, and LPG operations.
- Strong knowledge of regulatory and safety guidelines.
Key Skills & Competencies:
- Strong leadership & people management.
- Deep understanding of fuel, CNG, and LPG operations.
- Excellent communication & stakeholder management.
- Strong financial acumen.
- High safety awareness and attention to detail.
- Ability to multitask and resolve problems quickly.