Service Manager at Swift Consulting Limited

Swift Consulting Limited - Our client is recruiting to fill the position below:

Job Title: Service Manager

Location: Lagos
Employment Type: Full-time

Job Description

• This role is ideal for a highly organized and proactive professional with strong leadership skills and the ability to coordinate technical teams and administrative processes.

Key Responsibilities

• Manage daily scheduling, dispatch, and execution of service tasks
• Supervise staff and ensure compliance with HSE and company regulations
• Optimize resource allocation (personnel, tools, equipment)
• Review reports including FSRs, warranty claims, attendance sheets, and petty cash
• Track quotations, orders, invoices, and related documents
• Serve as a secondary point of contact for customers and maintain strong communication
• Audit inventory, supervise spare parts ordering/dispatch, and validate stock reports
• Oversee documentation, HR support, and compliance with policies and safety standards
• Prepare weekly updates and monthly KPI reports
• Support financial planning, budgeting, and timely processing of invoices
• Promote a strong safety culture through regular briefings and enforcement of HSE practices
• Recommend improvements to workflows, processes, and data management

Qualifications

• BSc in Business Administration or B.Eng in any Engineering discipline
• Minimum of 2 years in a similar role and 3+ years in a supervisory/team lead position
• Basic technical understanding (hydraulics, electrical, mechanical)
• Proven experience managing administrative and technical teams
• Strong communication and customer service skills
• Proficiency in service management software and MS Office 365
• Excellent problem-solving and decision-making ability
• Valid Nigerian driver’s license.

Application Closing Date
7th March, 2026.