Team Lead, Operations at a Facility Management and Cleaning Services Company - Talent Pool Resources International Limited

Talent Pool Resources International Limited - Our client, a fast-growing Facility Management and Cleaning Services company based in Ikeja, is recruiting to fill the position below:

Job Title:  Team Lead, Operations 

Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Facility Management & Cleaning Services

Job Summary

• We are urgently seeking a proactive and experienced Team Lead – Operations to oversee and coordinate our daily operational activities within a fast-growing Facility Management and Cleaning Services company based in Ikeja.

Key Responsibilities

• Manage day-to-day facility management, pest control, and cleaning operations.
• Supervise cleaning operatives by coordinating, directing, and monitoring their duties.
• Conduct routine site inspections and quality control checks to maintain high service standards.
• Address customer feedback, inquiries, and complaints promptly and professionally.
• Improve business processes and ensure a productive working environment.
• Handle company logistics and operational planning.
• Recruit, interview, and train new cleaning operatives on cleaning standards and Health & Safety requirements.
• Implement quality management and regulatory compliance strategies.
• Monitor inventory of cleaning equipment and materials and ensure timely replenishment.
• Develop cleaning schedules for all sites and one-off jobs.
• Generate leads and follow up to support revenue growth.
• Set performance objectives, conduct probation reviews/appraisals, and manage staff discipline.
• Prepare reports, budgets, and operational documentation.
• Support initiatives to motivate and engage employees.

Requirements

• Minimum of 3–5 years’ experience in Facility Management, Cleaning Services, or a related field with at least 2 years in a supervisor capacity
• Bachelor’s Degree or HND in Business Administration, Management, or related discipline.
• Strong leadership and supervisory skills.
• Excellent organizational and problem-solving abilities.
• Good communication and customer service skills.
• Knowledge of Health & Safety regulations and quality control processes.
• Proficiency in Microsoft Office tools.

Benefits

Salary: N150,000 gross pay Monthly + Transportation Allowance for field visits

Application Closing Date
20th February, 2026.