Settlement & Reconciliation Officer at Aku

Aku is a fully-licensed payment led digital bank on a mission to disrupt cash and drive financial inclusion, one mobile device at a time. We have a passionate and dynamic team, that is committed to delivering excellence. As we expand, we are looking for individuals that share our vision & values and are excited about being a part of a community that intentionally plays their individual/collective tole in building a self-sustaining timeless legacy.

We are recruiting to fill the position below:

Job Title: Settlement & Reconciliation Officer

Location: Lagos
Employment Type: Full-time

Role Summary

• The Settlement & Reconciliation Officer is responsible for ensuring the accuracy, integrity, and timely settlement of all financial transactions across Aku’s products and payment channels.
• This role plays a critical part in safeguarding revenue, preventing financial losses, and maintaining trust with partners.
• The ideal candidate is detail-oriented, analytically strong, and highly disciplined—someone who understands that operational precision directly impacts business performance and customer confidence.

Key Responsibilities

• Data Interpretation and Reporting - Ensure daily reconciliation of all transactions and provide daily/weekly/Monthly reconciliation and settlement reports.
• Provide a report on transactions that are due for settlement but not captured for settlement.
• Provide a daily/weekly report on wallet status, issues, and resolution.
• Attend to all queries from partner organizations on settlement issues and ensure they are resolved promptly.
• Ensure chargebacks and operational issues are treated within the time frame.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Daily Reconciliation of NIP transactions with NIBBS and Bank, identifying exceptions.
• Liaising with switching companies and card schemes on Settlement issues. Resolve disparities against channels and recovery of funds Liaise with Bank Settlement Team to ensure NIP Debits are accurately passed.
• Work with Compliance to design and maintain a process for reporting fraudulent activity to the appropriate regulatory authorities.
• Coordinate with internal teams to develop risk mitigation strategies for payment processing and merchant management.

Qualifications & Skills
Education: 

• Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, or a related field.

Experience:

• 4 - 6 years of experience in settlement, reconciliation, or financial operations—preferably in fintech, banking, or payment services.
• Strong understanding of payment flows, transaction lifecycles, and settlement processes.
• Proficiency in Excel and experience working with large transaction datasets.
• Familiarity with accounting principles and financial controls.
• High attention to detail with strong analytical and problem-solving skills.
• Strong communication skills and ability to collaborate across cross-functional teams.
• High level of integrity and accountability.

Application Closing Date
30th March, 2026.