IT Manager at a Quick Service Restaurant - Alan & Grant

Alan & Grant - Our client , a quick service restaurant that offers a variety of quality fast food products and first-class services.

They are recruiting to fill the position below:

Job Title: IT Manager

Location: Aba, Abia

Job Summary

• The IT Manager is responsible for overseeing the organization’s technology infrastructure, systems, and IT operations to ensure efficiency, security, and alignment with business objectives.
• The role includes managing IT strategy, system implementation, cybersecurity, technical support, and vendor relationships while ensuring optimal system performance and data protection.

Key Responsibilities

• Develop and implement IT strategies aligned with organizational goals.
• Oversee the management and maintenance of IT infrastructure, networks, servers, and systems.
• Ensure high system availability, performance, and reliability.
• Plan and execute IT upgrades, installations, and migrations.
• Manage enterprise applications, databases, and software solutions.
• Oversee IT helpdesk operations and provide technical support where necessary.
• Ensure timely resolution of system issues and user support requests.
• Develop and enforce IT security policies and procedures.
• Monitor systems for security threats and vulnerabilities.
• Ensure data protection, backup, disaster recovery, and business continuity plans are in place.
• Manage access controls and information security compliance.
• Manage relationships with IT vendors, service providers, and consultants.
• Negotiate contracts and oversee service delivery.
• Lead IT-related projects including system implementations and upgrades.
• Develop and manage IT budgets and cost control measures.
• Track IT assets, licenses, and inventory.
• Recommend technology investments to improve business efficiency.
• Ensure compliance with IT policies, standards, and regulatory requirements.
• Maintain system documentation, procedures, and user manuals.
• Prepare IT reports and performance metrics for management.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• Relevant certifications (e.g., ITIL, PMP, Cisco, Microsoft, CompTIA) are an advantage.
• 5–8 years of IT experience with at least 2–3 years in a managerial or supervisory role.
• Experience managing IT infrastructure, networks, and enterprise systems.
• Experience in cybersecurity and IT project management is an advantage.

Application Closing Date
Not Specified.