Ticketing & Reservations Officer at TG Marchnata (TGM Education)

TG Marchnata (TGM Education) is a leading International Education Agency in Nigeria with over 22years of professional student placement and visa counseling service experience representing and placing students into A-Level, Foundation, Undergraduate, Postgraduate and PHD degree Programs at top and world ranked institutions around the world mainly in the United Kingdom, United States of America, Canada, Ireland, Singapore, Malaysia and the United Arab Emirates.

We are recruiting to fill the position below:

Job Title: Ticketing & Reservations Officer

Location: Lagos

Responsibilities

• Provide clients with accurate information on flight schedules, fares, and travel services.
• Issue, re-issue, and cancel airline tickets using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
• Handle reservations, refunds, and re-bookings in line with airline policies.
• Manage payments, invoicing, and maintain accurate transaction records.
• Assist in achieving monthly and quarterly sales targets.
• Ensure compliance with travel regulations and visa requirements.
• Generate daily and weekly sales reports for management.
• Promote additional services such as travel insurance and holiday packages.

Requirements

• Bachelor’s Degree or Diploma in Tourism, Hospitality, Business, or a related field.
• 2 - 3 years’ proven experience in ticketing and travel sales.
• Proficiency with at least one GDS (Amadeus, Galileo, Sabre, etc.).
• Strong knowledge of ticketing, fares, and reservations.
• Excellent communication and customer service skills.
• Sales-driven with strong negotiation ability.
• Ability to multitask and work under pressure.

Key Skills:

• Customer service
• Sales and negotiation
• Problem-solving
• Attention to detail
• Time management.

Application Closing Date
Not Specified.