AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG (www.accessholding.com), with its Head office in Berlin, Germany. The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out other countries across the globe rapidly.
Due to our rapid growth and continuous success, we are seeking to recruit highly motivated professionals to join us. This is an exciting opportunity to join an employer of choice; having the support of a successful global network, Applicants willing to join this exceptional team of young and dynamic professionals may apply accordingly.
We are recruiting to fill the position below:
Job Title: Customer Support Officer (Intern)
Location: Lagos
Main Tasks
- The CSO will provide information about all types of products and services that ABN offers to clients and non-clients but should put into consideration the types of information that are restricted (confidential) and such will only be issued out by the official appointed personnel (e.g. when a Customer Care Staff is to speak to media or any third party/visitor).
- Receiving of inbound calls, emails and social channel messages (online chat, WhatsApp, BBM) as well as attending inquiries brought forward from clients who seek to understand / clarifications of some issues received.
Qualifications and Requirements
- Minimum qualification: OND in any related field
- Customer-oriented, problem-solving skills
- Computer literacy; Word, Excel and good typing skills
Application Closing Date
29th April, 2016.
Method of Application
Interested and qualified candidates should send their Cover letter and CV as an attachment to:
[email protected]
Note: Please ensure that you indicate job title as the SUBJECT of the mail. Failure to comply would disqualify your application. Only shortlisted candidates will be contacted.