Receptionist at Eko Hotels & Suites

Eko Hotels & Suites is a luxurious 5-star hotel committed to providing exceptional guest experiences, ensuring the well-being of our employees, and protecting the environment.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Victoria Island, Lagos
Job type: Full-time (Onsite)

Key Responsibilities

• Welcome guests and ensure smooth check-in and check-out procedures.
• Handle reservations, guest inquiries, and complaints professionally.
• Maintain accurate guest records and billing information.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Manage cash transactions and prepare daily reports.

Requirements

• Minimum of two (2) years’ proven experience in a hotel front desk or customer service role.
• Bachelor’s Degree / National Diploma in Hospitality Management, Business Administration, or related field.
• Strong knowledge of front office operations and hotel reservation systems.
• Excellent communication, interpersonal, and telephone etiquette skills.
• Professional appearance and customer-focused attitude.
• Proficiency in Microsoft Office and hotel management software is an advantage.

Application Closing Date
23rd February, 2026.