Guest Room Attendant at Bible Guest House Research and Development Centre LTD/GTE

Bible Guest House (BGH) is a Christian hospitality outfit built to serve individuals and corporate bodies visiting Lagos, Ibadan, and Abuja and require a cozy accommodation that can give them the home-away-from-home experience.

As an ultra-modern facility, BGH is equipped with tastefully furnished guest rooms suitable for both the high and middle classes in society. If you desire quality services in a decent, secure, and homely Christian environment, BGH is for you.

We are recruiting to fill the position below:

Job Title: Guest Room Attendant

Location: Abuja (FCT) 
Employment Type: Full-time

Purpose of the Role

• To ensure that guest rooms and the surrounding environment are consistently clean, orderly, and welcoming while promptly reporting any misplaced items, safety hazards, or maintenance concerns.

Key Responsibilities
Room Cleaning & Preparation:

• Clean guest rooms and surrounding areas thoroughly, ensuring rooms are in excellent condition for new and existing guests.
• Ensure the readiness of all unoccupied rooms at all times.
• Make beds, fold duvets, and replace used linens and amenities.
• Clean bathrooms, vacuum carpets, and mop and sweep floors.
• Dust shelves, furnishings, and walls; remove marks where necessary.
• Clean windows, rails, and hallway areas.
• Carry out minor ironing and laundry duties when required.

Equipment Handling & Maintenance:

• Ensure cleaning tools and equipment (shampooers, polishers, trolleys, etc.) are in good working condition.
• Use equipment safely and efficiently.
• Perform checks on room appliances and report faults.
• Adjust furniture and desk items where necessary.

Guest Support & Service:

• Respond promptly to guest requests and interdepartmental requests.
• Provide clean linens and remove dirty linens, trash, and room service items.
• Welcome and acknowledge guests courteously.
• Anticipate guest service needs and assist proactively.
• Assist guests with disabilities when necessary.
• Use professional language when communicating with guests and colleagues.
• Genuinely appreciate and thank guests for their stay.

Safety, Security & Compliance:

• Report forgotten, misplaced, or missing items immediately.
• Report safety hazards, injuries, maintenance issues, or accidents promptly.
• Ensure flammable materials are properly stored.
• Adhere to all safety, security, and company policies and procedures.
• Maintain confidentiality of proprietary information.
• Keep the uniform clean and maintain a professional appearance at all times.

General Responsibilities:

• Work efficiently to avoid delays for guests.
• Load cleaning carts with required supplies.
• Support team members to achieve shared goals.
• Maintain expected quality standards at all times.
• Carry out other responsibilities assigned by management while maintaining professional composure.

Requirements
Educational Qualification:

• National Diploma (ND) in a related field or Senior School Certificate (SSCE).

Experience:

• Minimum of two (2) years’ relevant experience in housekeeping or hospitality services.

Technical Competencies:

• Sound knowledge of housekeeping operations and cleaning procedures.
• Ability to operate cleaning equipment effectively.

Behavioral Competencies

• Highly disciplined, energetic, and of sound health.
• A person of integrity and goal-driven.
• Strong attention to detail.
• Good time management skills.
• Good interpersonal and communication skills (written and verbal).
• Ability to maintain professionalism and composure at all times.

Application Closing Date
8th March, 2026.