Associate (West Africa Fellows Program) at Acumen Academy

Acumen Academy is the world’s school for social change. Our mission is to unleash a new generation of social innovators and leaders with the determination and grit to build a more just, inclusive, and sustainable world. Blending the best of online and offline learning, we offer anyone with access to the internet the tools, practices, resources, and supportive community they need to achieve positive social change. With more than 800 Fellows and 500,000 course takers in 192 countries, the Acumen Academy community represents a new generation of social innovators and leaders committed to doing what’s right in a world that loves easy.

We are recruiting to fill the position below:

Job Title: Associate (West Africa Fellows Program)

Location: Lagos

About The Role

• The West Africa Fellows Program Associate will support program operations, coordination, and administrative delivery for the Climate-Focused West Africa Fellows Program. By ensuring strong program operations across recruitment, selection, and delivery, the Associate will play a key role in enabling high-quality learning experiences through operational excellence.
• This role will work closely with Fellows, internal Acumen teams, and external partners to ensure smooth program execution from recruitment through graduation.
• While the Associate will not be responsible for facilitating fellowship content, they will be expected to participate in foundational and curriculum training to build the confidence and context needed to effectively support the delivery team. The role will report directly to the Fellows Manager.
• The ideal candidate is highly detail-oriented, proactive, and energized by working in a fast-paced environment while supporting meaningful learning experiences

Key Responsibilities
Programme Operations & Logistics:

• Manage end-to-end logistics for seminars, events, and programme delivery (virtual and in-person), including venues, travel, accommodation, vendors, and supplies.
• Support high-quality curriculum delivery by preparing and reviewing training materials and assisting in workshop facilitation to ensure a seamless learning experience.
• Coordinate participant communications and support learning platforms (e.g., Thinkific, Hubspot, WhatsApp, Calendly)
• Participate in foundational and curriculum training to progressively co-facilitate Fellowship learning content
• Produce run-of-show documents/showflows and support post-event debriefs and analysis
• Monitor and track programme expenses; maintain organised records and inventories
• Support efficient and well-organized program operations across all phases of the Fellowship lifecycle.

Outreach, Recruitment & Selection Support:

• Develop and support outreach content and recruitment collateral for campaigns (press, online, partner channels)
• Support the Fellow selection process, including application reviews, coordination of selection events, and communication with applicants
• Manage communications with applicants, candidates, and evaluators throughout the selection process
• Coordinate onboarding and transitions for participants across the programme experience

Data, Reporting & Learning Support:

• Manage surveys, feedback forms, and evaluations; support quality assurance and documentation
• Maintain accurate programme databases, trackers, and participant records
• Prepare data summaries and contribute inputs for reports, newsletters, blogs, and learning products
• Support writing and compiling programme reports (seminar, feedback, learning, and impact updates), and communication of programme value and outcomes for partners

Foundry Engagement:

• Provide coordination support for Foundry activities as needed (scheduling, communications, logistics).

Qualifications & Skills

• Minimum of 3 years’ experience in programme operations, coordination, or administration (fast-paced environments preferred)
• Strong organisational skills, attention to detail, and ability to manage multiple deadlines
• Strong Excel, PowerPoint, and data management skills; ability to maintain trackers and prepare summaries
• Strong written and verbal communication skills
• Experience with tools like SurveyMonkey, HubSpot, Canva, and similar platforms is an advantage
• Familiarity with social entrepreneurs and the social impact sector in West Africa.
• Experience coordinating cross-country programmes is an advantage.
• Strong interpersonal skills and team orientation (courtesy, tact, empathy, reliability)
• Self-reflective and aligned with Acumen’s values and mission
• Permanently authorised to work in Lagos, Nigeria.

Application Closing Date
6th March, 2026.