Customer Service Representative at Lextorah School of Language

Lextorah Group, founded in 2007 in Lagos, Nigeria, set up school and Services for Corporate Bodies, Professionals, Individuals and Students, for the teaching of indigenous and foreign languages such as German, French, Chinese Mandarin, Spanish, English, Arabic, Italian, Russian. The Lextorah Group is a diversified family of companies that specialize in a wide variety of educational and professional services and technologies.

Lextorah Group consists of the following subsidiaries: Homeworks Tutoring Services, Lex notes Bookstore, Lextorah Jobs and Lextorah School of Languages & Services.These companies are separate entities with different service lines. However, the interconnectedness of services and interplay of roles from individual members of the Lextorah Group has placed us ahead of similar service providers.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a proactive and professional Customer Service Representative to serve as the first point of contact for prospective and existing students.

Key Responsibilities

• Respond to inquiries (walk-in, phone, WhatsApp, email)
• Provide accurate information on courses and enrollment
• Follow up on leads and manage student records
• Coordinate class schedules and communicate updates
• Handle complaints professionally and escalate when necessary

Requirements

• Minimum of OND / HND / Bachelor’s degree
• At least 2 years of customer service experience (education sector is an advantage)
• Strong communication and organizational skills
• Proficiency in Microsoft Office
• Must reside in Yaba or its immediate environs (mandatory).

Salary
N80,000 - N100,000 per month. 

Application Closing Date
15th March, 2026.