Receptionist (Front Desk / Customer Support Operations) at Future Moves Recruitment Agency (FMR Agency)

Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing.

We are recruiting to fill the position below:

Job Title: Receptionist (Front Desk / Customer Support Operations)

Location: Mafoluku, Lagos
Employment Type: Full-time

Overview

• FMR Agency is recruiting a professional and detail-oriented Receptionist to manage front-desk operations within a structured logistics and shipping environment.
• The successful candidate will serve as the primary in-office contact for walk-in customers, manage shipment notifications, verify package pickups, and ensure accurate documentation.
• This role requires strong organizational skills, professionalism, and attention to security procedures.
• Ultimately, you will ensure smooth, secure, and professional customer-facing operations at the front desk.

Key Responsibilities

• Notify customers promptly when shipments arrive via phone, SMS, WhatsApp, or email.
• Receive and assist walk-in customers, verify identity and documentation before releasing packages.
• Maintain accurate records of customer notifications and pickups.
• Coordinate with internal teams regarding deliveries, holds, or special instructions.
• Manage phone lines, incoming correspondence, and ensure the front desk area remains professional and organized.

Working Hours:

• Monday – Friday: 9:00 AM – 6:00 PM.
• Saturday: 9:00 AM – 3:00 PM (Twice Monthly).

Requirements

• Minimum of OND / HND / Bachelor’s degree in Business Administration or related field.
• 1–2 years of experience in a customer-facing or front-desk role (logistics/retail preferred).
• Strong verbal and written communication skills.
• Basic computer proficiency (MS Office, email usage).
• High level of professionalism, attention to detail, and reliability.
• Ability to follow security and identification verification procedures.

Salary
N107,000 / month.

Application Closing Date
6th March, 2026.