Field Support Engineer (Fiber) at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions.

Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems.

We are a company driven to provide our customers with solutions that are customized to fit their current needs, yet flexible enough to accommodate their growth plans, at the most competitive pricing on all service offerings, thus optimizing IT spend and future proofing of our solutions.

We are recruiting to fill the position below:

Job Title: Field Support Engineer (Fiber)

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Installing connectors (LC, SC, ST, etc.) and terminating fiber within Patch Panels, ODFs (Optical Distribution Frames), and Joint Boxes.
• Overseeing the laying of fiber via duct blowing, trenching (Outside Plant - OSP), or indoor cabling (Inside Plant - ISP) for FTTx or backbone projects.
• Installing optical splitters, media converters, and Optical Line Terminals (OLT).
• Using an Optical Time Domain Reflectometer (OTDR) to characterize fiber links, measuring total length and identifying the location of splices, connectors, and macro-bends.
• Using digital fiber microscopes to inspect connector end-faces for scratches or contamination, following the IEC 61300-3-35 standard.
• Using a Visual Fault Locator (VFL) (red laser) to identify continuity issues or fiber breaks over short distances.
• Managing fiber congestion within data centers or hubs to ensure cables are neatly routed and not exceeding their minimum bend radius.
• Creating and updating "Splicing Matrices" or fiber-to-fiber mapping diagrams to ensure accurate records for future troubleshooting.

Qualifications

• Interested candidates should possess an HND / Bachelor`s Degree with 3 years experience.

Application Closing Date
20th March, 2026.