Front Desk / Guest Experience Officer at a Purpose-driven Child Development and Edutainment Centre

We are a purpose-driven child development and edutainment centre dedicated to providing a safe and structured environment where children aged 2 -13 can learn, grow, and enjoy enriching experiences.

We are recruiting to fill the position below:

Job Title: Front Desk / Guest Experience Officer

Location: LekkiLagos
Employment Type: Full-time

Job Summary

• The Front Desk / Guest Experience Officer will serve as the first point of contact for visitors, parents, and guests, ensuring a welcoming environment and delivering exceptional customer service.

Key Responsibilities

• Welcome visitors, parents, and guests in a professional manner.
• Manage bookings, reservations, and guest inquiries.
• Maintainaccuratevisitor and access records.
• Coordinate check-in and check-out processes.
• Respond to inquiries and provide information about services.
• Handle complaints or concerns and escalate where necessary.
• Maintain front desk organization and professionalism at all times.

Requirements

• Minimum of OND or Bachelor’s Degree.
• 2 - 4 years’customer service or front desk experience.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-focused attitude.
• Strong organizational and multitasking abilities.

Salary
N150,000 - N200,000 monthly.

Application Closing Date
30th March, 2026.