Network Operations Engineer (Shift-Based) at IpNX Nigeria Limited

IpNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Network Operations Engineer (Shift-Based)

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We’re looking for a Network Operations Engineer to join our Network Operations Control Center (NOCC) ,the frontline team responsible for real-time monitoring, incident response, and remote fault resolution across our managed enterprise networks.
• If you thrive in a fast-paced NOC environment and enjoy solving complex network issues in real time, this role is for you.

Responsibilities

• Monitor NMS dashboards and acknowledge alerts within defined SLAs
• Log, categorize, and manage incident tickets accurately
• Perform remote troubleshooting to achieve high first-call resolution
• Execute Zero Touch Provisioning (ZTP) for new deployments
• Manage configuration backups and prevent configuration drift
• Monitor fibre links and escalate physical faults when required
• Coordinate with field teams (FOAS) for dispatch and resolution
• Maintain detailed shift handovers and technical documentation

Requirements

• 3–5 years’ experience in NOC, network operations, or technical support
• Strong understanding of TCP/IP, VLANs, DNS, DHCP, routing & switching
• Hands-on experience with monitoring tools (PRTG, Zabbix, LibreNMS, SolarWinds, etc.)
• CLI troubleshooting skills (ping, traceroute, diagnostics tools)
• Experience in LAN/WAN and wireless troubleshooting

Mandatory Certification (at least one):

• CCNA
• CompTIA Network+
• MikroTik MTCNA

Desirable: CCNP, Fortinet NSE, ITIL v4, Security+, CWNA

• The Ideal candidates are analytical, detail-oriented, comfortable with shift work, and calm under pressure during major incidents.

Application Closing Date
20th March, 2026.