Do you see yourself as an Assistant Front Office Manager of the Opening team at the Front Office Department in InterContinental Lagos?
Opening in 2013,InterContinental Lagos will be located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travelers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel will offer uninterrupted, spectacular views of Lagos Skyline.
InterContinental Lagos will comprise of 358 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests will have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar will be the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveler there will be a health club bar serving fresh juices. InterContinental Lagos will also offer exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities will include a fully-equipped gym, outdoor pool, and retail space.
We are currently recruiting our Assistant Front Office Manager
Job Title: Assistant Front Office Manager
Location: Lagos
Job Number:_LAG000019
As Assistant Front Office Manager you will Assist the Front office Manager to manage all aspects of the Front Office (guest registration, porter services, business center, telephone services, concierge services) to deliver a guest experience that is unique and brings the brand to life.
Key responsibilities of the role include
- Ensure front office staff provides guests with prompt service, professional attention and personal recognition, respond appropriately to guest complaints, solicit feedback and build relationships to drive continous improvement in guest satisfaction and promote the desired work culture around the five core values of the Winning ways-show we care, Aim higher, Celebrate the difference, Work better together of the InterContinental Hotels.
- In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
Qualifications
- A degree in Hospitality Management or its equivalent
- Experience in high-end city operation with large rooms division
- Pre opening experience a strong plus
- Good business mind and commercial flair
- Good understanding of the local business and operation environments and markets
- Service minded and ability to involve and support operations
- Business savvy and good people skills.
Application Closing Date
31st December 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online