IT Support Officer at Consulting DCC Enterprise

Consulting DCC is a professional consulting firm that provides strategic, operational, recruitment, and advisory services designed to support business growth and improve organizational efficiency. We work closely with clients to understand their unique needs, address operational challenges, and deliver practical, results-driven solutions. Our approach is rooted in professionalism, integrity, and a strong understanding of business processes, enabling us to help organizations strengthen their structures, attract and retain the right talent, make informed decisions, and achieve sustainable performance.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a skilled and proactive IT Support Officer to provide technical support and ensure the smooth operation of IT systems across our outlets and corporate office.
• The ideal candidate will be responsible for maintaining hardware, software, and network systems while supporting staff with technical issues to ensure minimal disruption to business operations.

Key Responsibilities

• Provide day-to-day technical support for hardware, software, and network-related issues across outlets and offices.
• Install, configure, and maintain computer systems, POS systems, and related IT equipment.
• Troubleshoot system, network, and application issues and ensure timely resolution.
• Monitor system performance and ensure data security and backup procedures are followed.
• Support and maintain business software applications used in daily operations.
• Coordinate with vendors and service providers for system upgrades, repairs, and maintenance.
• Assist in the implementation of new IT solutions and ensure proper user training.
• Maintain IT documentation, asset records, and support logs.

Requirements

• Interested candidates should possess a Bachelor's Degree
• 3 - 5 years of relevant IT support experience.
• Prior hands-on experience working with business or enterprise software applications.
• Experience supporting POS systems, networks, and general IT infrastructure.
• Strong troubleshooting and problem-solving skills.
• Good communication and user support skills.
• Ability to work in a fast-paced operational environment.

Preferred Experience:

• Prior experience in the QSR (Quick Service Restaurant) or FMCG industry is an added advantage.

Application Closing Date
5th April, 2026.