Hobark International Limited (HIL) is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos.
We are recruiting to fill the position below:
Job Title: IT Administrator
Location: Lagos
Job Type: Full-time
Key Responsibilities
- Serve as a friendly first point of contact for all staff requiring IT support.
- Analyze and troubleshoot software and computer hardware issues, liaising with external IT consultants where required.
- Resolve and respond to user queries promptly, with clear and accurate documentation.
- Prioritize IT issues and escalate to the Line Manager where appropriate.
- Determine software and hardware requirements to provide effective solutions for staff and teams.
- Support staff in building IT knowledge and skills across the organization.
- Participate in project teams, including testing and training on core IT systems.
Policies and Processes:
- Support the Line Manager in developing IT policies and processes, ensuring they:
- Comply with statutory obligations;
- Promote effective information management across the organisation;
- Are user-friendly, accessible, and well understood by staff and consultants.
- Assist in training staff on IT policies and processes.
- Contribute to evaluating IT systems and identifying improvements to policies and processes.
Process and System Maintenance & Enhancement:
- Support regular checks on network and data security.
- Identify IT risks and issues and work with the Line Manager to resolve or mitigate them.
- Monitor data quality and integrity.
- Maintain user accounts, roles, and passwords for relevant applications.
- Review system documentation for completeness and accuracy.
- Analyse system issues and prepare relevant documentation.
- Work closely with team members to ensure new or modified requirements align with business processes.
- Provide continuous input towards improving the organisation’s IT systems.
Wellbeing, Health and Safety:
- Demonstrate commitment to safety and wellbeing initiatives.
- Ensure personal and team safety at all times.
- Comply fully with safety and well-being policies and procedures.
Qualifications & Experience
- Qualification: B.Sc / B.Tech in Computer Science or Information Technology
- Certifications: ITIL, Network+, Microsoft M365 Certification
- Experience: Minimum of 3 years relevant experience.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/867796/it-administrator-at-hobark-international-limited-h.html