Apex Network is a Financial servicing firm, where anyone anywhere can easily and securely transact Bitcoin, which is the future of Money and a catalyst for creating and open financial system in Africa and the World.
We are recruiting to fill the position below:
Job Title: Customer Relations and Transaction Officer
Location: Lekki, Lagos
Employment type: Full-time
Description
- Apex Network is excited to welcome an enthusiastic and motivated Customer Relations and Transaction Officer at the entry level to join our dynamic team.
- In this role, you will be the first point of contact for our customers, providing support and assistance for their inquiries and transactions.
- Your primary responsibilities will include managing customer interactions, processing transactions accurately, and helping resolve any issues that may arise.
- You will receive comprehensive training to ensure you have the knowledge and skills necessary to excel in this position.
- By delivering exceptional customer service and support, you will help foster positive relationships with our clients, contributing to their overall satisfaction and loyalty to Apex Network.
Requirements
- Bachelor's degree or diploma in Business or related field.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a desire to help customers succeed.
- Basic understanding of transaction processing and related technologies.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Detail-oriented with a commitment to accuracy.
- A positive attitude and eagerness to learn and grow within the company.
Benefits
- Mandatory Benefits (including pension, HMO, and more).
- Excellent Working Environment.
- Competitive Salary.
- Shift Work Modalities.
- World Class work space and tools.
- Thirteenth Month Salary.
- Comprehensive Health Insurance.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/868596/customer-relations-and-transaction-officer-at-apex.html