Travel Agent at Innovasol Enterprise Incorporated

Innovasol Enterprise is a global parent company with sub brands shaping the future of media, travel, education, lifestyle, and social impact through strategy, storytelling, innovation, and culture. We operate as an ecosystem of purpose-driven brands that educate, empower, and inspire individuals, families, and communities worldwide.

Across our diverse portfolio, spanning digital media, travel experiences, community platforms, educational initiatives, and philanthropic projects, Innovasol Enterprise exists to spark growth, build connections, and influence culture on a global scale.

We are recruiting to fill the position below:

Job Title: Travel Agent

Location: Lekki Phase 1, Lagos
Type: Full-Time, In-House
Hours: Full-time with flexible working hours - especially US hours - (visa deadlines and client needs may require support outside standard office times)
Start Date: ASAP
Additional Information: N/A

Job Description

• We are seeking a highly organized and detail-oriented Travel Agent to join our team.
• The ideal candidate is passionate about travel, has experience in planning and booking international trips, and is skilled at providing exceptional client service.
• This role requires an individual who can effectively manage trip logistics, work directly with clients, and coordinate with vendors worldwide.
• This role works closely with the operations team to deliver seamless and memorable travel experiences for clients.

Key Responsibilities

• Plan and book flights, accommodations, transportation, and excursions for clients and groups
• Assist clients with visa applications and basic travel documentation when needed.
• Advise clients on travel insurance options and entry requirements
• Manage reservations, confirmations, changes, and special requests with high accuracy
• Support planning and execution of group trips, camps, and educational tours
• Coordinate with vendors, hotels, and activity providers to secure competitive rates and quality services
• Stay updated on travel regulations, entry rules, and destination-specific changes, and communicate updates to clients and internal teams
• Maintain detailed records of bookings, payments, itineraries, and documentation status
• Provide clients with finalized travel documents, itineraries, and pre-departure checklists
• Provide timely assistance for emergencies, delays, or last-minute changes
• Maintain strong relationships with vendors and partners to ensure reliable service delivery

Qualifications

• 2 - 3 years of experience as a travel agent or in travel planning
• Familiarity with visa processes, travel documentation, and insurance is a plus
• Familiarity with flight booking systems, GDS/OTA platforms, and vendor coordination
• Excellent organizational, multitasking, and time-management skills
• Strong written and verbal communication and customer service skills
• Ability to work under pressure and handle urgent changes with composure
• Detail-oriented with strong problem-solving skills
• Proficiency with booking software and productivity tools preferred
• Passion for travel and cultural experiences.

Key Requirements:

• Must be able to work in our Ikate / Lekki Phase 1 Office (Freedom Way)
• Some positions may transition to a hybrid schedule after a 3 month probation & demonstrated ability to work independently from home.
• Must have a flexible work schedule, and must be available to work US hours and weekends as needed.
• Must be creative, adaptable, and able to thrive in a fast-paced environment.

Salary and Benefits

• Salary: Competitive (N200,000 - N250,000 monthly), based on experience; flexible ± depending on qualifications.
• Benefits: Growth opportunities in a travel-focused company
• Accommodation may be provided on a case by case basis.

Application Closing Date
Not Specified.