Assistant Operations Officer at The Impeccable Skills Company

The Impeccable Skills Company is a professional services organization in Nigeria specializing in Business Management Advisory and Human Resource consulting. We provide business support services that help organizations achieve their goals, optimize resources, and enhance value creation, sustainability, and competitiveness. Our mission is to enable organizations to build adaptive, growth-oriented teams, foster collaboration, and implement ethical, evidence-based solutions. With a "CAN-DO-AND-MAKE-IT-HAPPEN" philosophy, we are committed to future-proofing business systems and promoting sustainable practices.

We are recruiting to fill the position below:

Job Title: Assistant Operations Officer

Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Role Overview

• The Assistant Operations Officer will support the day-to-day operational management of the restaurant to ensure efficient service delivery in a fast-paced environment.
• The role involves assisting with staff coordination, monitoring service quality, managing operational processes, and ensuring that customers receive a high standard of service.
• The ideal candidate must be organized, proactive, and capable of working effectively in a busy restaurant setting while supporting the Operations Manager in maintaining smooth restaurant operations.

Key Responsibilities

• Support the daily operations of the restaurant to ensure efficient service delivery.
• Assist in supervising front-of-house and kitchen staff during service hours.
• Ensure that food service, customer experience, and operational standards are consistently maintained.
• Monitor staff attendance, shift schedules, and general staff coordination.
• Assist in resolving customer complaints and service issues promptly and professionally.
• Ensure the restaurant environment remains clean, organized, and compliant with hygiene standards.
• Monitor stock levels of food items, beverages, and operational supplies.
• Assist with inventory management and coordination with suppliers when necessary.
• Support the implementation of operational procedures and service standards.
• Maintain basic operational records including daily sales, inventory, and incident reports.
• Assist in training new staff and reinforcing service standards within the team.
• Support management in ensuring efficient workflow during peak service periods.

Requirements

• 2–4 years’ experience in restaurant operations or hospitality management.
• Experience working in a fast-paced restaurant environment is required.
• Strong organizational and multitasking abilities.
• Good leadership and team coordination skills.
• Excellent customer service and communication skills.
• Ability to remain calm and efficient during busy service periods.
• Basic knowledge of restaurant operations, hygiene standards, and customer service practices.

Preferred Qualifications:

• OND/HND/Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Previous experience in restaurant supervision, shift leadership, or operations support.

Key Competencies:

• Restaurant Operations Coordination
• Customer Service Management
• Team Supervision & Staff Support
• Inventory & Stock Monitoring
• Problem Solving in Fast-Paced Environments
• Operational Efficiency & Service Quality

Salary
N250,000 - N300,000 per month.

Application Closing Date
31st March, 2026.