Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention.
We are recruiting to fill the position below:
Job Title: Relationship Manager (Retail Banking)
Location: Nigeria
Employment Type: Full-time
Industry: Fintech / Microfinance Banking
Job Summary
- The Relationship Manager (Retail Banking) will drive growth within the retail banking segment by acquiring new customers, mobilizing deposits, and expanding the bank’s retail loan portfolio.
- The role requires strong sales capability, customer engagement skills, and the ability to leverage digital platforms to scale financial inclusion and product adoption.
- The ideal candidate will build strong relationships with retail customers while promoting the bank’s fintech-enabled financial products including savings, digital loans, and payment solutions.
Key Responsibilities
- Customer Acquisition & Portfolio Growth
- Acquire new retail customers through field engagement, partnerships, and digital channels.
- Grow the retail deposit base through strategic deposit mobilization initiatives.
- Build and manage a strong portfolio of retail customers.
- Achieve assigned targets relating to customer acquisition and deposit growth.
- Lending & Credit Origination
- Identify lending opportunities within the retail segment.
- Conduct basic credit profiling and support loan origination processes.
- Ensure accurate documentation and compliance with lending policies.
- Monitor loan utilization and repayment performance.
Relationship Management:
- Maintain strong relationships with existing customers to enhance retention.
- Provide tailored financial solutions based on customer needs.
- Cross-sell digital banking products including savings, loans, and payment solutions.
Market Intelligence:
- Monitor market trends and customer behavior within the retail banking segment.
- Provide insights to improve product offerings and service delivery.
Key Performance Indicators
- Retail deposit growth
- Customer acquisition numbers.
- Loan portfolio growth.
- Loan repayment performance.
- Product cross-selling performance.
Requirements
- Bachelor’s Degree in Banking, Finance, Business Administration, or related discipline.
- 3 – 5 years experience in retail banking, fintech sales, or financial services relationship management.
- Proven experience in deposit mobilization and loan portfolio growth.
- Strong understanding of digital financial services.
- Excellent relationship management and communication skills.
Core Competencies:
- Retail banking sales and customer acquisition
- Deposit mobilization and portfolio management.
- Credit profiling and retail loan origination.
- Digital banking product promotion.
- Relationship management and client engagement.
- Negotiation and closing skills.
- Target-driven sales performance.
Application Closing Date
30th March, 2026.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/869451/relationship-manager-retail-banking-at-elizabeth-m.html