Front Desk Officer (Laundry & Dry Cleaning) at JIJEDAPT Human Resources Consult Limited

JIJEDAPT Human Resources Consult Limited is involved in the Consultancy Of Human Resources Management And Services, Project Management, Training And Certifications, Business Plans, Business Optimization, Expatriate Management, Information Management Sysyem and General Advisory Services

We are recruiting to fill the position below:

Job Title: Front Desk Officer (Laundry & Dry Cleaning)

Location: New Oko Oba, Lagos 
Employment Type: Full-time

Job Summary

• The Front Desk Officer serves as the first point of contact for customers, handling order intake, service coordination, billing, and customer inquiries while ensuring a seamless service experience.

Key Responsibilities

• Receive and log customer orders accurately (tagging, item description, special instructions).
• Issue receipts and manage billing/payment processing.
• Attend to walk-in customers, calls, and online inquiries.
• Track order status and communicate timelines to customers.
• Handle customer complaints and escalate where necessary.
• Coordinate with the operations team on garment processing and delivery schedules.
• Maintain proper records of transactions and the customer database.
• Ensure the front desk area is clean, organized, and professional.

Qualifications & Experience

• OND / HND / BSc in any relevant field.
• Minimum 2–3 years of experience in customer service or front desk roles (preferably in laundry, retail, or hospitality).

Key Skills & Competencies:

• Customer service orientation
• Attention to detail
• Basic accounting and POS handling
• Communication skills
• Organizational and multitasking ability
• Professional appearance and attitude.

Application Closing Date
31st April, 2026.

How to Apply
Qualified and interested candidates should  send their CV to: jijedapthrconsulting@gmail.com using the job title as subject of the mail.