Customer Service Officer at King and Sky Beauty Limited

King and Sky Beauty Limited is a beauty and wellness services company,dedicated to delivering advanced, personalised health and beauty treatments. Our current brand fully in operations is IVVI Clinic. Rooted in world-class clinical standards with inspiration from London’s elite health and aesthetics scene, IVVI brings targeted IV infusions and wellness therapies to clients locally, eliminating the need to travel abroad for premium care.

At IVVI, every treatment is designed and supervised by experienced medical professionals, using high-quality, clinically backed ingredients to support overall wellbeing, boost immunity, restore energy, enhance skin radiance, and address other health goals. Clients can access services either in the serene clinic environment or through convenient mobile service at home or work.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikota, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and detail-oriented Customer Service Officer to manage customer interactions, support daily operations, and ensure efficient communication with customers.
• The ideal candidate must be organized, proactive, and capable of working effectively in a fast-paced environment while maintaining excellent service standards.

Key Responsibilities

• Receive and attend to incoming customer calls and inquiries in a professional manner.
• Send weekly product broadcasts and updates to customers.
• Ensure clear, high-quality pictures of products are taken and posted in customer groups or communication channels.
• Monitor inventory levels and promptly notify management of any shortages.
• Receive cash payments and accurately record transactions.
• Confirm and verify customer bank transfers before processing orders.
• Maintain accurate records of customer interactions, payments, and transactions.
• Support daily operational activities to ensure smooth business operations.
• Deliver excellent customer service and maintain positive customer relationships.

Requirements

• Male or Female (An unmarried candidate is prefered).
• Minimum of OND / HND / Bachelor’s Degree (graduates preferred).
• Previous customer service or related work experience.
• Good understanding of basic computer appreciation/skills.
• Strong communication and interpersonal skills.
• High level of attention to detail.
• Ability to work under pressure and manage tasks efficiently.
• Must be responsible, reliable, and organized.

Work Schedule:

• Monday – Saturday
• 8:00 AM – 6:30 PM daily.

Compensation & Benefits

• Graduate: N80,000 monthly (depending on qualifications)
• Salary Review: Up to 20% increase after 6 months, subject to performance.
• Christmas Bonus: Up to 20% of salary.
• Off-Work Pay: Available depending on additional work completed.

Application Closing Date
8th April, 2026.