GIG Mobility (formerly God is Good Motors - GIGM) was founded in 1998 by Edwin and Stella Ajaere, starting as a premium bus service in Nigeria. Under Chidi Ajaere, the company rebranded from a traditional transporter to a technology-driven mobility platform, expanding to Ghana in 2019. It is now a key part of the GIG Group, specializing in digitized, comfortable road travel.
We are recruiting to fill the position below:
Job Title: Experienced Officer
Location: Asaba, Delta
Employment Type: Full-time
Key Responsibilities
- Sell bus tickets at GIGM terminals to walk-in guest
- Make and/or change travel reservations for walk-in guests using the online booking system
- Create and maintain guest reservation records
- Resolve service problems by clarifying the guest complaint via phone, email, and in person
- Forward booking/traveling reschedule request to the concerned unit
- Serve guests by providing service information related to traveling schedule, fare, and payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check-in
- Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows.
- Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
- Promote the online booking, app downloads and other products and services of the company to customers.
Qualifications
- Interested candidates should possess a Bachelor`s Degree with 2 years experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/872349/experienced-officer-at-gig-mobility.html