Stern & Kay Consulting Limited was registered in August 2003. We are in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services.
At Stern and Kay Consulting we partner with your organisation to ensure we achieve maximum efficiency, and focus on increasing the core business values of your organisation by providing our expertise combined with our experience to deliver a uniquely effective service.
We are recruiting to fill the position of:
Job Title: Front Desk Officer
Location: Lagos
Job Description
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Hear and resolve complaints from customers or the public.
- Collect, sort, distribute, or prepare mail and messages.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about services provided.
- File and maintain records.
- Transmit information or documents to customers using computer.
- Schedule appointments, maintain and update appointment calendars.
Skills and Competencies:
- Excellent computer skills (Microsoft Office Suite).
- Proficiency in spoken and written English Language.
- Friendly, warm and compassionate personality.
- Proficiency in word structure and composition.
- Excellent Administrative skills and experience.
- Proactive, smart and result oriented.
Qualifications/Requirements
- A good HND/ B.Sc degree in relevant field
- 1-3 years' experience relevant front desk or customer service experience.
- Proximity of applicants to Victoria Island will be added advantage.
- Candidates must be female.
Application Closing Date
29th April, 2016
How to Apply
Interested and qualified candidate should send their Application letter and CV's to:
[email protected]