Customer Care Manager at a Reputable Company

A reputable Company is recruiting suitable candidates to fill the position below:

Job Title: Customer Care Manager

Location: Nigeria

Key Responsibilities

• Manage customer service team
• Handle escalations
• Improve customer experience
• Develop service policies
• Monitor feedback and satisfaction

Requirements

• B.Sc. in Business Admin, public administration, Mass communication Public relations, Marketing or related field
• Experience: 5-8 years experience; 2-3 years in leadership role

Skills:

• Customer relationship management
• Communication skills
• Conflict resolution
• Teamteadership
• CRM tools.

General Requirements:

• Strong communication and interpersonal skills
• Excellent organizational and time managementabilities
• Ability towork under pressure and meet deadiines
• High lovelofintegrity and professionalism
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong problem-solving and decision-making skills
• Abilitytowork independentlyandwithinateam
• Rotovant professional certifications are an added advantage.

Application Closing Date
7th April, 2026. 

How To Apply
Interested and qualified candidates should send their CV and cover letter to: jobassistant2@gmail.com using the job title as the subject of the email.

Note: Only shortfisted candidates will be contacted.