Customer Service Representative at Uncle Stans Foods

Uncle Stans Foods is a quick service restaurant (QSR),a fast-food model built for speed and convenience, featuring a limited, standardized menu of items like small chops. Operating primarily through counter-service and drive-thrus, it focuses on rapid food assembly from pre-prepared components, ensuring consistent, affordable meals delivered in minutes. Our functional, casual environment prioritizes efficient turnover over prolonged dining, making it a dominant global industry by fulfilling the demand for reliable, on-the-go satisfaction.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location:  Lagos
Employment Type: Full-time

Job Summary

• The Customer Service Representative will be responsible for interacting with customers, managing inquiries, resolving complaints, and ensuring a seamless customer experience across our service channels.

Key Responsibilities

• Greet and assist customers in a professional and friendly manner
• Handle customer inquiries, requests, and complaints promptly
• Process customer orders accurately (online and in-person)
• Ensure a smooth and pleasant experience for every customer
• Manage phone calls, emails, and social media inquiries
• Maintain updated knowledge of menu items and promotions
• Work closely with other departments to resolve customer concerns
• Ensure compliance with company policies and service standards
• Provide administrative support as required

Qualifications

• OND / HND / B.Sc in any field
• 1–3 years experience in customer service or a similar role
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficiency in Microsoft Office is an added advantage
• Ability to work in a fast-paced environment
• Must be customer-focused, patient, and well-organized
• Ability to work independently and within a team.

What We Offer

• Competitive salary of N130,000 monthly
• Opportunities for growth and career development
• Supportive and friendly work environment.

Application Closing Date
30th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hrunclestansfoods@gmail.com using the Job Title as the subject of the email.

Note

• Applicants must reside within Ikoyi, Osapa/Orchid, or Admiralty Road (Lekki).
• Only candidates living in these areas will be considered.
• This requirement is mandatory due to the proximity needed for our outlet locations.