Customer Service Representative at Fort Knox Outsourcing

Fort Knox Outsourcing was set up to cater to the growing need of businesses in Nigeria to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos Island, Lagos
Employment Type: Full-time

Key Responsibilities

• Attend to customer inquiries via phone, email, and in person
• Provide accurate information about products and services
• Resolve customer complaints in a timely and professional manner
• Maintain proper records of customer interactions and transactions
• Support onboarding of new customers and guide them through processes
• Ensure high levels of customer satisfaction and retention

Requirements

• Minimum of a Bachelor’s Degree (B.Sc./HND) in any discipline
• Must be a fresh graduate (0–2 years experience)
• Strong communication and interpersonal skills
• Good problem-solving ability and attention to detail
• Proficiency in Microsoft Office tools
• Ability to work in a fast-paced environment.

Salary
N215,000 / Month (Net).

Application Closing Date
30th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and Location as the subject of the email.