Digital Sales Agent at Salpha Energy

Salpha Energy is a renewable energy company determined to provide affordable solar solutions for everyone. We are addressing the huge market need for energy by enabling people harness the infinite source of light that freely accessible to everyone.

Innovations in renewable technology afford us the opportunity to place power back in the hands of people, through innovative and quality conscious products that are built to last for outdoor campaing, entrepreneurial activities, rural settlements or disaster relief.

We are recruiting to fill the position below:

Job Title: Digital Sales Agent

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a proactive and customer-focusedDigitalSales Agent to drive revenue growth by converting marketing-generated leads into sales.
• The ideal candidate will play a dual roleactively engaging prospects, following up on leads, and delivering excellent customer support throughout the customer journey.
• This role requires strong communication skills, persistenceand a high level of professionalism.

Key Responsibilities

• Engage and follow up promptly oninbound leads generated from digital marketing campaigns across social media platforms.
• Convert qualified leads into paying customers by effectively communicating productvalue.
• Maintain consistent and strategic follow-up with prospects to ensure high conversion rates.
• Provide timely and professional customer support before, during, and after sales.
• Build and maintain strong relationships with customers to encourage repeat business and referrals.
• Accurately document customer interactions, feedback, and sales progress.
• Collaborate closely with the Communications Manager, Customer Service Officer, and digital marketing team.
• Escalate complex or sensitive customer issues to the Communications Manageror relevant departments when necessary.
• Handle customer inquiries, complaints, and objections with professionalism and empathy.
• Meet and exceed assigned sales targets and performance metrics.
• Stay up to date with product knowledge, promotions, and company offerings.

Performance Indicators

• Lead conversion rate
• Response and follow-up time
• Customer satisfaction levels
• Sales targets achievement.

Requirements & Qualifications

• Bachelor’s Degree or equivalent in Marketing, Business Administration, Communications, or a related field.
• Proven experience in sales, customer service, or a similar role (digital sales experience is an advantage).
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport quickly.
• Results-driven with a strong focus on closing sales.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in using CRM tools, social media platforms, and basic digital tools.
• High level of professionalism, patience, and emotional intelligence.
• Candidate must live in close proximity to the job location (Lekki Phase 1).

Key Competencies:

• Sales and negotiation skills
• Customer relationship management
• Attention to detail
• Problem-solving ability
• Adaptability and resilience
• Team collaboration.

Application Closing Date
Not Specified.