Customer and Operations Support Officer at GPED Global Services

GPED Global Services, a recruitment and general goods company, is recruiting to fill the position below:

Job Title: Customer and Operations Support Officer

Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and in-person.
• Resolve customer complaints in a professional and timely manner.
• Maintain accurate records of customer interactions and transactions.
• Provide product/service information and guide customers appropriately.
• Follow up with customers to ensure satisfaction and retention.
• Assist in coordinating daily operational activities across departments.
• Monitor and track orders, inventory, or service delivery processes.
• Prepare and maintain operational reports and documentation.
• Support scheduling, logistics, and administrative tasks.
• Ensure compliance with company policies and procedures.
• Identify process improvements to enhance efficiency.

Requirements & Qualifications

• Bachelor’s degree or HND in Business Administration, Management, or related field.
• 3–5 years experience in customer service or operations support role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office tools (Word, Excel, Outlook).

Application Closing Date
30th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: gpedglobal@gmail.com using the Job Title as the subject of the email.