Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.
Job Summary
- The Loading Bay Manager is responsible for the end-to-end coordination of high-volume outbound logistics for finished products (bags or bulk) from the refinery to distributors, customers, and nationwide warehouse locations.
- This role requires strong oversight of truck traffic flow, weighbridge activities, loading operations, documentation accuracy, and safety compliance within a high-pressure, 24/7 operational environment.
- The manager ensures seamless dispatch, reduced truck turnaround time, adherence to loading standards, and strict enforcement of safety protocols in a busy, machinery-intensive zone.
Key Duties & Responsibilities
Traffic & Dispatch Management:
- Coordinate the entry, parking, sequencing, weighing, loading, and exit of third-party trucks.
- Ensure efficient flow through the weighbridge to minimize truck turnaround time (TAT).
- Liaise with Transporters, Dispatch, Sales, and Security to maintain dispatch order and loading priorities.
Loading Operations Oversight:
- Supervise loaders, forklift operators, and bay supervisors across 24/7 rotational shifts.
- Ensure adherence to approved loading standards, lashing/tarping procedures, and weight accuracy.
- Track hourly/daily throughput and escalate bottlenecks that could impact production or dispatch targets.
Security & Compliance of Loads:
- Verify proper tarping, sealing, strapping, and weight compliance before truck release.
- Prevent pilferage, product loss, and loading discrepancies through strict checks and controls.
- Ensure full documentation alignment (Load Sheet vs Weighbridge Slip vs Gate Pass).
Documentation & Systems Management
- Oversee real-time generation of:
- Waybills
- Gate Passes
- Delivery Notes
- Weighbridge Tickets
- Validate documentation accuracy to eliminate customer complaints, claims, or reconciliation gaps.
- Utilize weighbridge/dispatch software for automated recording and reporting.
Safety Enforcement & Bay Discipline:
- Enforce strict adherence to PPE usage, forklift operating zones, and “No-Go Zone” areas.
- Lead safety tool-box talks and ensure compliance with refinery logistics safety standards.
- Immediately report and document all incidents, near misses, and unsafe conditions.
Team Leadership & Coordination:
- Manage manpower planning for loaders, tally clerks, forklift operators, weighbridge personnel, and bay marshals.
- Conduct shift handover meetings and performance reviews.
- Promote discipline, orderliness, and conflict-free operations in a high-traffic environment.
Throughput & Performance Optimization:
- Reduce bottlenecks and idle time through continuous process improvement.
- Analyze dispatch trends and recommend actions for improved bay efficiency.
- Monitor KPIs such as:
- Truck Turnaround Time
- Daily Tonnes Loaded
- Forklift Productivity
- Zero-incident score
- Documentation accuracy rate
Qualifications, Experience & Skills
Academic Qualification:
- BSc or HND in Sciences, Engineering, Logistics/Supply Chain, Accounting, Industrial/Production Management, or any related field.
Professional Certifications (Added Advantage):
- Logistics or Supply Chain Certifications:
- CILT, APICS, CIPSMN, OSHA Safety Certification, or equivalent
- Forklift/Materials Handling Safety training
- Weighbridge operations training.
Experience:
- 4 - 7 years experience in Logistics & Distribution, Port Operations, FMCG Dispatch Operations, Heavy Industry / Manufacturing or Bulk material or bagged product loading environments
- Proven experience managing high-volume dispatch operations.
Technical Competencies:
- Strong knowledge of:
- Fleet scheduling and truck coordination
- Weighbridge operations & software
- Loading/lashing/tarping standards
- SAP or any Dispatch/Logistics Management System
- Ability to interpret weight tolerances and legal loading limits.
Behavioral & Physical Competencies:
- High stamina for 24/7 operations and outdoor work
- Strong conflict management skills (e.g., managing impatient drivers)
- Assertiveness and good command presence
- Integrity and attention to detail
- Excellent communication and quick decision-making.